REFUND POLICY

The Francophone English Mastery Community operates a clear and fair refund policy to protect both members and the integrity of the program.

1. All Sales Are Final
Because the Community provides immediate access to private content, group discussions, digital learning materials, and live sessions, all membership payments are non-refundable once access is granted.

2. Exceptional Circumstances
Refunds may only be considered in the following rare situations:

• Duplicate payment

• Accidental multiple charges

• Technical errors preventing access

In such cases, members must contact support within 7 days of payment with proof of issue.

3. No Refunds for:

• Change of mind

• Lack of participation

• Failure to attend live sessions

• Personal scheduling conflicts

• Leaving the Community voluntarily

• Removal due to misconduct or rule violations

4. Cancellations
Members may cancel future billing cycles at any time if on a recurring subscription. Cancellation stops the next charge but does not refund the current period.

5. Delivery of Refunds
Approved refunds (for exceptional cases) will be processed through the original payment method within 5–10 business days.